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Enrollees with Military PCM , North Air Force Customer Service 2011 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 89 |
| US MHS | 70 | 85 |
| AIR FORCE | 70 | 87 |
| NORTH | 70 | 86 |
| North Air Force | 70 | 87 |
| 375th Med Grp-Scott | 78 | 93 |
| 633rd Med Grp Langley-Eustis | 53 | 83 |
| 66th Med Grp-Hanscom | 73 | 92 |
| 779th Med Grp-Andrews | 64 | 89 |
| 87th Med Grp-McGuire | 72 | 92 |
| 88th Med Grp-Wright-Patterson | 74 | 83 |
| North Region-Air force | 80 | 84 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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