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Enrollees with Military PCM , North Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 85 | 85 | 85 | 0 |
| US MHS | 84 | 85 | 85 | 1 |
| AIR FORCE | 84 | 85 | 86 | 1 |
| NORTH | 80 | 81 | 82 | 1 |
| North Air Force | 80 | 82 | 80 | -1 |
| 375th Med Grp-Scott | 94 | 90 | 84 | -10 |
| 633rd Med Grp Langley-Eustis | 86 | 81 | 68 | -18 |
| 66th Med Grp-Hanscom | 92 | 86 | 85 | -7 |
| 779th Med Grp-Andrews | 71 | 75 | 72 | 1 |
| 87th Med Grp-McGuire | 62 | *** | 82 | 21 |
| 88th Med Grp-Wright-Patterson | 72 | 84 | 83 | 10 |
| North Region-Air force | *** | 80 | 87 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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