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Enrollees with Military PCM , North Air Force
Claims Processing

Claims Handled Correctly
  2009 2010 2011 Trend
Benchmark 87 87 87 0
US MHS 86 86 87 2
AIR FORCE 86 86 88 3
NORTH 83 82 86 3
North Air Force 79 79 84 5
375th Med Grp-Scott 96 89 86 -10
633rd Med Grp Langley-Eustis 91 75 79 -12
66th Med Grp-Hanscom 81 78 89 7
779th Med Grp-Andrews 63 75 74 11
87th Med Grp-McGuire 66 *** 83 17
88th Med Grp-Wright-Patterson 69 87 88 19
North Region-Air force *** 79 91 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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