Enrollees with Civilian PCM , How Well Doctors Communicate , All Regions


Enrollees with Civilian PCM , All Regions How Well Doctors Communicate 2011
	Listens Carefully	Explains so You Can Understand	Shows Respect	Spends Time with You
Benchmark	93	94	94	90
US MHS	91	93	93	88
ARMY	*******	*******	*******	*******
NAVY	*******	*******	*******	*******
AIR FORCE	*******	*******	*******	*******
OTHER	91	93	93	88
NORTH	92	93	93	89
North Army	*******	*******	*******	*******
North Navy	*******	*******	*******	*******
North Air Force	*******	*******	*******	*******
North Other	92	93	93	89
SOUTH	90	93	93	88
South Army	*******	*******	*******	*******
South Navy	*******	*******	*******	*******
South Air Force	*******	*******	*******	*******
South Other	90	93	93	88
WEST	91	92	93	87
West Army	*******	*******	*******	*******
West Navy	*******	*******	*******	*******
West Air Force	*******	*******	*******	*******
West Other	91	92	93	87
OVERSEAS	93	93	97	88
Overseas Europe	89	84	91	86
Overseas Pacific	*******	*******	*******	*******
Overseas Latin America	94	99	100	88
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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