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Enrollees with Civilian PCM , All Regions How Well Doctors Communicate Shows Respect |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 94 | 94 | 94 | 0 |
| US MHS | 93 | 94 | 93 | -1 |
| ARMY | *** | *** | *** | *** |
| NAVY | *** | *** | *** | *** |
| AIR FORCE | *** | *** | *** | *** |
| OTHER | 93 | 94 | 93 | 0 |
| NORTH | 95 | 94 | 93 | -2 |
| North Army | *** | *** | *** | *** |
| North Navy | *** | *** | *** | *** |
| North Air Force | *** | *** | *** | *** |
| North Other | 95 | 94 | 93 | -2 |
| SOUTH | 92 | 93 | 93 | 1 |
| South Army | *** | *** | *** | *** |
| South Navy | *** | *** | *** | *** |
| South Air Force | *** | *** | *** | *** |
| South Other | 92 | 93 | 93 | 1 |
| WEST | 94 | 95 | 93 | -1 |
| West Army | *** | *** | *** | *** |
| West Navy | *** | *** | *** | *** |
| West Air Force | *** | *** | *** | *** |
| West Other | 94 | 95 | 93 | -1 |
| OVERSEAS | 84 | 94 | 97 | 13 |
| Overseas Europe | 94 | 91 | 91 | -3 |
| Overseas Pacific | 74 | 98 | *** | *** |
| Overseas Latin America | *** | *** | 100 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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