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Standard/Extra Users , All Regions How Well Doctors Communicate 2011 |
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| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You | |
| Benchmark | 93 | 94 | 94 | 90 |
| US MHS | 95 | 96 | 96 | 92 |
| ARMY | 93 | 94 | 94 | 92 |
| NAVY | 95 | 97 | 96 | 93 |
| AIR FORCE | 96 | 98 | 96 | 92 |
| OTHER | 95 | 96 | 97 | 92 |
| NORTH | 96 | 97 | 97 | 94 |
| North Army | 95 | 95 | 95 | 94 |
| North Navy | 96 | 98 | 96 | 95 |
| North Air Force | 96 | 96 | 96 | 94 |
| North Other | 96 | 97 | 97 | 93 |
| SOUTH | 95 | 96 | 96 | 91 |
| South Army | 92 | 92 | 91 | 89 |
| South Navy | 99 | 100 | 98 | 93 |
| South Air Force | 99 | 99 | 99 | 92 |
| South Other | 94 | 96 | 96 | 90 |
| WEST | 95 | 96 | 95 | 91 |
| West Army | 91 | 94 | 94 | 91 |
| West Navy | 89 | 91 | 92 | 85 |
| West Air Force | 91 | 98 | 93 | 90 |
| West Other | 96 | 96 | 97 | 92 |
| OVERSEAS | 92 | 96 | 95 | 93 |
| Overseas Europe | 93 | 98 | 97 | 93 |
| Overseas Pacific | 94 | 95 | 96 | 95 |
| Overseas Latin America | 90 | 93 | 91 | 92 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||