 |
 |
|||
|
Purchased Care Users , All Regions How Well Doctors Communicate Shows Respect |
||||
| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 94 | 94 | 94 | 0 |
| US MHS | 94 | 94 | 94 | 0 |
| ARMY | 95 | 94 | 94 | -1 |
| NAVY | 95 | 97 | 96 | 1 |
| AIR FORCE | 93 | 96 | 96 | 3 |
| OTHER | 94 | 94 | 94 | 0 |
| NORTH | 95 | 95 | 95 | 0 |
| North Army | 92 | 92 | 95 | 3 |
| North Navy | 97 | 98 | 96 | -1 |
| North Air Force | 91 | 98 | 96 | 5 |
| North Other | 95 | 94 | 95 | 0 |
| SOUTH | 93 | 94 | 94 | 1 |
| South Army | 97 | 96 | 91 | -6 |
| South Navy | 89 | 95 | 98 | 9 |
| South Air Force | 99 | 97 | 99 | 0 |
| South Other | 93 | 93 | 94 | 1 |
| WEST | 95 | 95 | 94 | -1 |
| West Army | 97 | 97 | 95 | -2 |
| West Navy | 96 | 96 | 92 | -4 |
| West Air Force | 91 | 94 | 92 | 1 |
| West Other | 95 | 95 | 94 | -1 |
| OVERSEAS | 93 | 93 | 95 | 1 |
| Overseas Europe | 97 | 91 | 96 | -1 |
| Overseas Pacific | 89 | 92 | 96 | 7 |
| Overseas Latin America | 92 | 96 | 93 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||