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Active Duty , All Regions How Well Doctors Communicate Listens Carefully |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 93 | 93 | 93 | 0 |
| US MHS | 89 | 89 | 87 | -1 |
| ARMY | 88 | 86 | 87 | -1 |
| NAVY | 90 | 89 | 85 | -5 |
| AIR FORCE | 86 | 87 | 85 | -1 |
| OTHER | 91 | 93 | 90 | -1 |
| NORTH | 90 | 89 | 85 | -6 |
| North Army | 91 | 88 | 82 | -9 |
| North Navy | 90 | 89 | 78 | -11 |
| North Air Force | 85 | 87 | 87 | 1 |
| North Other | 92 | 92 | 92 | 0 |
| SOUTH | 89 | 88 | 87 | -1 |
| South Army | 90 | 87 | 91 | 1 |
| South Navy | 87 | 90 | 81 | -6 |
| South Air Force | 87 | 87 | 84 | -3 |
| South Other | 91 | 91 | 90 | -1 |
| WEST | 87 | 89 | 90 | 3 |
| West Army | 82 | 85 | 88 | 6 |
| West Navy | 92 | 91 | 93 | 0 |
| West Air Force | 85 | 87 | 86 | 1 |
| West Other | 90 | 97 | 93 | 3 |
| OVERSEAS | 90 | 84 | 85 | -5 |
| Overseas Europe | 90 | 84 | 82 | -8 |
| Overseas Pacific | 90 | 83 | 91 | 0 |
| Overseas Latin America | 93 | *** | 91 | -2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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