 |
 |
|||
|
Active Duty , North Other Claims Processing Claims Handled in a Reasonable Time |
||||
| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 85 | 85 | 85 | 0 |
| US MHS | 81 | 82 | 82 | 2 |
| OTHER | 81 | 82 | 86 | 5 |
| NORTH | 76 | 79 | 79 | 2 |
| North Other | 76 | 80 | 85 | 9 |
| North Region-Other | 78 | *** | *** | *** |
| Out of Catchment North Region | 79 | 80 | 86 | 7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||