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Active Duty , North Other Claims Processing Claims Handled Correctly |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 83 | 84 | 86 | 3 |
| OTHER | 86 | 83 | 88 | 2 |
| NORTH | 80 | 80 | 84 | 4 |
| North Other | 82 | 80 | 86 | 4 |
| North Region-Other | 91 | *** | *** | *** |
| Out of Catchment North Region | 83 | 82 | 85 | 2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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