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Active Duty , South Army
2011 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 81 86 56 71 79 78 92 78
US MHS 71 72 89 76 84 56 50 67 68 90 81
ARMY 68 71 89 72 80 57 50 66 67 90 80
SOUTH 72 73 88 74 82 58 51 70 68 91 82
South Army 70 73 92 69 74 55 48 71 66 91 78
Bayne-Jones ACH-Ft. Polk 63 66 *** *** *** 54 56 *** 58 92 79
Brooke AMC-Ft. Sam Houston 79 80 92 *** *** 66 57 65 69 93 83
Darnall ACH-Ft. Hood 67 76 *** *** *** 50 38 *** 65 96 78
Eisenhower AMC-Ft. Gordon 80 77 90 *** *** 65 51 68 78 95 75
Fox AHC-Redstone Arsenal 69 66 88 *** *** 54 47 50 52 89 88
Lyster AHC-Ft. Rucker 75 68 *** *** *** 66 58 78 83 97 84
Martin ACH-Ft. Benning *** *** *** *** *** 52 48 *** *** 87 87
Moncrief ACH-Ft. Jackson 83 73 90 *** *** 73 61 69 68 90 86
Reynolds ACH-Ft. Sill 69 72 *** *** *** 59 49 73 78 90 83
Winn ACH-Ft. Stewart 58 67 *** *** *** 45 45 *** 45 82 64
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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