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Active Duty , South Air Force
Customer Service
2011
  Getting Information Courteous Customer Service
Benchmark 74 89
US MHS 69 84
AIR FORCE 68 85
SOUTH 67 81
South Air Force 68 83
14th Med Grp-Columbus *** ***
17th Med Grp-Goodfellow *** ***
19th Medical Group-Little Rock 66 86
1st Spec Ops Med Grp-Hurlburt 74 93
20th Med Grp-Shaw 62 85
23rd Med Grp-Moody *** ***
2nd Med Grp-Barksdale *** ***
325th Med Grp-Tyndall *** ***
359th Med Grp-Randolph *** ***
42nd Medical Group-Maxwell 60 77
45th Med Grp-Patrick *** ***
59th Med Wing-Lackland *** ***
628th Med Grp-Charleston *** ***
6th Med Grp-MacDill *** ***
72nd Med Grp-Tinker 81 81
78th Med Grp-Robins 65 88
7th Med Grp-Dyess 65 88
81st Med Grp-Keesler *** ***
82nd Med Grp-Sheppard *** ***
96th Med Grp-Eglin *** ***
South Region-Air force *** ***
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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