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Active Duty , South Air Force Claims Processing Claims Handled Correctly |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 83 | 84 | 86 | 3 |
| AIR FORCE | 82 | 83 | 86 | 4 |
| SOUTH | 85 | 83 | 84 | -1 |
| South Air Force | 83 | 83 | 84 | 1 |
| 14th Med Grp-Columbus | 95 | 85 | 89 | -6 |
| 17th Med Grp-Goodfellow | 93 | *** | *** | *** |
| 19th Medical Group-Little Rock | 78 | 79 | 86 | 8 |
| 1st Spec Ops Med Grp-Hurlburt | 82 | 77 | *** | *** |
| 20th Med Grp-Shaw | 87 | *** | 94 | 7 |
| 23rd Med Grp-Moody | *** | *** | *** | *** |
| 2nd Med Grp-Barksdale | 72 | 89 | *** | *** |
| 325th Med Grp-Tyndall | 63 | *** | *** | *** |
| 359th Med Grp-Randolph | *** | *** | *** | *** |
| 42nd Medical Group-Maxwell | 81 | *** | 79 | -2 |
| 45th Med Grp-Patrick | *** | *** | *** | *** |
| 59th Med Wing-Lackland | *** | *** | *** | *** |
| 628th Med Grp-Charleston | *** | *** | *** | *** |
| 6th Med Grp-MacDill | 78 | *** | *** | *** |
| 72nd Med Grp-Tinker | 89 | 92 | 80 | -9 |
| 78th Med Grp-Robins | 91 | *** | 92 | 2 |
| 7th Med Grp-Dyess | 90 | 99 | 85 | -5 |
| 81st Med Grp-Keesler | *** | *** | *** | *** |
| 82nd Med Grp-Sheppard | 83 | 67 | *** | *** |
| 96th Med Grp-Eglin | *** | *** | *** | *** |
| South Region-Air force | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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