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Active Duty , West Army
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2011
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Benchmark 74 89
US MHS 69 84
ARMY 63 81
WEST 68 83
West Army 61 78
Bassett ACH-Ft. Wainwright *** ***
Evans ACH-Ft. Carson *** ***
Irwin ACH-Ft. Riley *** ***
L. Wood ACH-Ft. Leonard Wood *** ***
Madigan AMC-Ft. Lewis *** ***
Munson AHC-Ft. Leavenworth 60 73
R W Bliss AHC-Ft. Huachuca *** ***
Tripler AMC-Ft. Shafter *** ***
Weed ACH-Ft. Irwin *** ***
William Beaumont AMC-Ft. Bliss *** ***
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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