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Active Duty , West Army Claims Processing Claims Handled in a Reasonable Time |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 85 | 85 | 85 | 0 |
| US MHS | 81 | 82 | 82 | 2 |
| ARMY | 77 | 84 | 77 | 0 |
| WEST | 84 | 87 | 88 | 4 |
| West Army | 81 | 89 | 89 | 7 |
| Bassett ACH-Ft. Wainwright | *** | *** | *** | *** |
| Evans ACH-Ft. Carson | *** | *** | *** | *** |
| Irwin ACH-Ft. Riley | *** | *** | *** | *** |
| L. Wood ACH-Ft. Leonard Wood | *** | *** | *** | *** |
| Madigan AMC-Ft. Lewis | *** | *** | *** | *** |
| Munson AHC-Ft. Leavenworth | 78 | *** | 90 | 11 |
| R W Bliss AHC-Ft. Huachuca | *** | *** | *** | *** |
| Tripler AMC-Ft. Shafter | *** | *** | *** | *** |
| Weed ACH-Ft. Irwin | *** | *** | *** | *** |
| William Beaumont AMC-Ft. Bliss | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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