Active Duty , 2011 Composite Scores, West Navy


Active Duty , West Navy 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	71	72	89	76	84	56	50	67	68	90	81
NAVY	67	72	87	74	85	53	46	67	68	89	80
WEST	71	71	90	76	89	57	51	67	69	90	81
West Navy	68	69	92	77	92	54	45	71	69	88	79
NBHC NAS North Island	70	71	83	74	93	59	50	61	75	91	83
NBHC NTC San Diego	68	80	84	*******	*******	58	53	62	67	89	78
NBHC Port Hueneme	73	74	88	90	90	60	51	63	65	94	82
NH Bremerton	81	79	*******	*******	*******	52	41	*******	75	81	85
NH Camp Pendleton	66	68	*******	*******	*******	47	43	68	64	90	76
NH LeMoore	74	71	93	83	*******	42	40	69	64	82	81
NH Oak Harbor	67	72	93	77	85	59	55	70	71	90	82
NH Twentynine Palms	61	69	*******	*******	*******	57	40	*******	*******	85	72
NHC Hawaii	76	74	79	*******	*******	56	46	56	79	89	82
NMC San Diego	65	64	97	*******	*******	62	49	80	71	89	82
TRICARE Outpatient-Chula Vista	*******	*******	*******	*******	*******	*******	*******	*******	*******	*******	*******
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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