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Active Duty , West Navy Customer Service |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 82 | 82 | 81 | -1 |
| US MHS | 77 | 77 | 76 | -1 |
| NAVY | 72 | 74 | 74 | 2 |
| WEST | 78 | 77 | 76 | -2 |
| West Navy | 71 | 75 | 77 | 6 |
| NBHC NAS North Island | 71 | 62 | 74 | 3 |
| NBHC NTC San Diego | *** | *** | *** | *** |
| NBHC Port Hueneme | 79 | 78 | 90 | 11 |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | *** | *** | *** | *** |
| NH LeMoore | 78 | *** | 83 | 4 |
| NH Oak Harbor | *** | *** | 77 | *** |
| NH Twentynine Palms | *** | *** | *** | *** |
| NHC Hawaii | *** | *** | *** | *** |
| NMC San Diego | *** | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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