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Active Duty , West Navy Customer Service Getting Information |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 74 | 74 | 74 | -1 |
| US MHS | 68 | 69 | 69 | 1 |
| NAVY | 60 | 66 | 67 | 7 |
| WEST | 69 | 68 | 68 | -1 |
| West Navy | 60 | 67 | 70 | 10 |
| NBHC NAS North Island | 67 | 51 | 71 | 4 |
| NBHC NTC San Diego | *** | *** | *** | *** |
| NBHC Port Hueneme | 75 | 69 | 90 | 15 |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | *** | *** | *** | *** |
| NH LeMoore | 74 | *** | 72 | -2 |
| NH Oak Harbor | *** | *** | 61 | *** |
| NH Twentynine Palms | *** | *** | *** | *** |
| NHC Hawaii | *** | *** | *** | *** |
| NMC San Diego | *** | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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