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Active Duty , West Air Force
How Well Doctors Communicate
2011
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 94 94 90
US MHS 87 91 90 86
AIR FORCE 85 91 87 82
WEST 90 92 92 87
West Air Force 86 92 89 83
10th Med Group-USAF Academy CO *** *** *** ***
15th Med Grp-Hickam *** *** *** ***
21st Med Grp-Peterson 76 87 85 83
30th Med Grp-Vandenberg 90 91 92 88
341st Med Grp-Malmstrom 84 89 87 66
355th Med Grp-Davis Monthan 84 89 89 86
366th Med Grp-Mountain Home 87 89 89 80
377th Med Grp-Kirtland 79 83 89 76
3rd Med Grp-Elmendorf 92 94 93 94
509th Med Grp-Whiteman 84 89 86 85
55th Med Grp-Offutt 94 95 94 91
56th Med Grp-Luke 90 91 92 84
5th Med Grp-Minot 95 95 96 91
60th Med Grp-Travis 91 94 91 86
61st Med Group-Los Angeles 75 73 83 71
75th Med Grp-Hill 82 83 77 75
90th Med Grp-F.E. Warren 78 85 80 80
92nd Med Grp-Fairchild 86 90 85 86
95th Med Grp-Edwards 90 97 92 90
99th Med Grp-O'Callaghan Hosp 92 97 94 90
West Region-Air force 81 94 87 78
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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