Active Duty , Customer Service , West Air Force


Active Duty , West Air Force Customer Service
	2009	2010	2011	Trend
Benchmark	82	82	81	-1
US MHS	77	77	76	-1
AIR FORCE	79	79	77	-3
WEST	78	77	76	-2
West Air Force	82	79	78	-4
10th Med Group-USAF Academy CO	*******	*******	*******	*******
15th Med Grp-Hickam	*******	*******	*******	*******
21st Med Grp-Peterson	86	*******	75	-11
30th Med Grp-Vandenberg	*******	94	82	*******
341st Med Grp-Malmstrom	*******	*******	*******	*******
355th Med Grp-Davis Monthan	*******	87	*******	*******
366th Med Grp-Mountain Home	*******	*******	*******	*******
377th Med Grp-Kirtland	*******	*******	71	*******
3rd Med Grp-Elmendorf	*******	*******	*******	*******
509th Med Grp-Whiteman	*******	*******	*******	*******
55th Med Grp-Offutt	*******	*******	78	*******
56th Med Grp-Luke	*******	*******	*******	*******
5th Med Grp-Minot	*******	*******	*******	*******
60th Med Grp-Travis	*******	89	*******	*******
61st Med Group-Los Angeles	85	76	70	-15
75th Med Grp-Hill	91	*******	*******	*******
90th Med Grp-F.E. Warren	*******	76	*******	*******
92nd Med Grp-Fairchild	*******	*******	*******	*******
95th Med Grp-Edwards	*******	*******	70	*******
99th Med Grp-O'Callaghan Hosp	*******	*******	*******	*******
West Region-Air force	*******	*******	83	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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