Active Duty , 2011 Composite Scores, West Other


Active Duty , West Other 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	71	72	89	76	84	56	50	67	68	90	81
OTHER	78	80	92	84	87	59	59	75	70	91	83
WEST	71	71	90	76	89	57	51	67	69	90	81
West Other	81	82	94	82	87	59	61	79	65	93	86
Out of Catchment West Region	78	82	93	83	90	58	63	78	64	92	84
West Region-Other	84	78	93	86	*******	58	44	69	64	93	85
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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