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Active Duty , Overseas Europe
How Well Doctors Communicate
2011
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 94 94 90
US MHS 87 91 90 86
OVERSEAS 85 90 86 83
Overseas Europe 82 89 84 81
31st Med Grp-Aviano *** *** *** ***
48th Med Grp-Lakenheath 86 94 89 84
52nd Med Group-Spangdahlem 78 86 79 74
86th Medical Group-Ramstein 87 94 89 85
Bavaria Meddac *** *** *** ***
Europe-Navy 88 97 96 77
Heidelberg Meddac 87 89 90 89
Landstuhl Regional Medcen 94 98 90 92
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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