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Active Duty , Overseas Europe
Customer Service
2011
  Getting Information Courteous Customer Service
Benchmark 74 89
US MHS 69 84
OVERSEAS 64 84
Overseas Europe 64 82
31st Med Grp-Aviano *** ***
48th Med Grp-Lakenheath 63 80
52nd Med Group-Spangdahlem 56 89
86th Medical Group-Ramstein 63 75
Bavaria Meddac *** ***
Europe-Navy *** ***
Heidelberg Meddac *** ***
Landstuhl Regional Medcen *** ***
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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