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Active Duty , Overseas Europe Customer Service Courteous Customer Service |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 89 | 90 | 89 | 0 |
| US MHS | 86 | 85 | 84 | -2 |
| OVERSEAS | 85 | 83 | 84 | -1 |
| Overseas Europe | 87 | 87 | 82 | -5 |
| 31st Med Grp-Aviano | *** | *** | *** | *** |
| 48th Med Grp-Lakenheath | *** | *** | 80 | *** |
| 52nd Med Group-Spangdahlem | *** | *** | 89 | *** |
| 86th Medical Group-Ramstein | *** | *** | 75 | *** |
| Bavaria Meddac | *** | *** | *** | *** |
| Europe-Navy | *** | *** | *** | *** |
| Heidelberg Meddac | *** | *** | *** | *** |
| Landstuhl Regional Medcen | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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