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Active Duty , Overseas Latin America
2011 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 81 86 56 71 79 78 92 78
US MHS 71 72 89 76 84 56 50 67 68 90 81
OVERSEAS 69 72 86 74 82 58 51 66 66 90 83
Overseas Latin America 65 66 89 *** *** 45 51 70 *** 88 88
Out of Catchment OCONUS Region 73 70 74 83 84 56 51 58 68 88 88
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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