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Active Duty , North Army
Customer Service
2011
  Getting Information Courteous Customer Service
Benchmark 74 89
US MHS 69 84
ARMY 63 81
NORTH 71 86
North Army 70 85
Blanchfield ACH-Ft. Campbell *** ***
Ft Belvoir Community Hosp-FBCH *** ***
Guthrie AHC-Ft. Drum *** ***
Ireland ACH-Ft. Knox *** ***
Keller ACH-West Point *** ***
Kenner AHC-Ft. Lee *** ***
Kimbrough Amb Car Cen-Ft Meade *** ***
McDonald AHC-Ft. Eustis *** ***
Walter Reed AMC-Washington DC 64 76
Womack AMC-Ft. Bragg *** ***
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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