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Active Duty , North Navy
How Well Doctors Communicate

Listens Carefully
  2009 2010 2011 Trend
Benchmark 93 93 93 0
US MHS 89 89 87 -1
NAVY 90 89 85 -5
NORTH 90 89 85 -6
North Navy 90 89 78 -11
FHCC-Formerly NHC Great Lakes 91 96 52 -39
NBHC Little Creek 88 *** 81 -7
NBHC Navsta Sewells 74 83 87 13
NBHC Oceana *** *** *** ***
NH Camp Lejeune *** 95 82 ***
NHC Annapolis 94 96 93 -1
NHC Cherry Point *** *** *** ***
NHC Patuxent River 81 90 86 5
NHC Quantico 94 84 87 -7
NMC Portsmouth *** 80 72 ***
Naval Hlth Clinic New England 77 97 86 8
Walter Reed Natl Mil Med Cntr 96 88 72 -24
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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