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Active Duty , North Navy Customer Service Getting Information |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 74 | 74 | 74 | -1 |
| US MHS | 68 | 69 | 69 | 1 |
| NAVY | 60 | 66 | 67 | 7 |
| NORTH | 65 | 68 | 71 | 6 |
| North Navy | 58 | 64 | 63 | 5 |
| FHCC-Formerly NHC Great Lakes | 60 | 67 | 71 | 11 |
| NBHC Little Creek | *** | *** | *** | *** |
| NBHC Navsta Sewells | 59 | 74 | 66 | 7 |
| NBHC Oceana | *** | *** | *** | *** |
| NH Camp Lejeune | *** | *** | *** | *** |
| NHC Annapolis | *** | *** | *** | *** |
| NHC Cherry Point | *** | *** | *** | *** |
| NHC Patuxent River | 69 | 53 | 62 | -7 |
| NHC Quantico | *** | 56 | 72 | *** |
| NMC Portsmouth | *** | *** | *** | *** |
| Naval Hlth Clinic New England | *** | 61 | 73 | *** |
| Walter Reed Natl Mil Med Cntr | 55 | *** | 70 | 15 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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