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Active Duty , North Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 85 | 85 | 85 | 0 |
| US MHS | 81 | 82 | 82 | 2 |
| AIR FORCE | 82 | 81 | 83 | 0 |
| NORTH | 76 | 79 | 79 | 2 |
| North Air Force | 75 | 78 | 77 | 2 |
| 375th Med Grp-Scott | 89 | 98 | 88 | -1 |
| 633rd Med Grp Langley-Eustis | *** | *** | *** | *** |
| 66th Med Grp-Hanscom | 89 | 86 | 88 | 0 |
| 779th Med Grp-Andrews | *** | 60 | *** | *** |
| 87th Med Grp-McGuire | *** | *** | *** | *** |
| 88th Med Grp-Wright-Patterson | *** | *** | *** | *** |
| North Region-Air force | *** | 77 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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