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Active Duty Dependents , All Regions Claims Processing 2011 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 85 | 87 |
| US MHS | 85 | 86 |
| ARMY | 85 | 87 |
| NAVY | 88 | 86 |
| AIR FORCE | 87 | 88 |
| OTHER | 83 | 84 |
| NORTH | 83 | 85 |
| North Army | 82 | 90 |
| North Navy | 89 | 87 |
| North Air Force | 82 | 85 |
| North Other | 82 | 82 |
| SOUTH | 85 | 85 |
| South Army | 93 | 90 |
| South Navy | 88 | 80 |
| South Air Force | 83 | 84 |
| South Other | 83 | 85 |
| WEST | 88 | 88 |
| West Army | 88 | 86 |
| West Navy | 87 | 89 |
| West Air Force | 92 | 92 |
| West Other | 86 | 87 |
| OVERSEAS | 75 | 79 |
| Overseas Europe | 73 | 75 |
| Overseas Pacific | 83 | 94 |
| Overseas Latin America | 59 | 74 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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