Active Duty Dependents , Claims Processing , All Regions


Active Duty Dependents , All Regions Claims Processing Claims Handled in a Reasonable Time
	2009	2010	2011	Trend
Benchmark	85	85	85	0
US MHS	85	84	85	0
ARMY	89	84	85	-4
NAVY	86	83	88	2
AIR FORCE	84	87	87	3
OTHER	84	82	83	0
NORTH	84	81	83	-1
North Army	88	82	82	-6
North Navy	86	85	89	2
North Air Force	79	81	82	2
North Other	82	80	82	0
SOUTH	81	80	85	4
South Army	83	83	93	9
South Navy	82	78	88	6
South Air Force	77	83	83	6
South Other	82	79	83	1
WEST	90	89	88	-2
West Army	95	86	88	-7
West Navy	88	86	87	-1
West Air Force	91	93	92	1
West Other	88	90	86	-2
OVERSEAS	84	82	75	-10
Overseas Europe	87	86	73	-14
Overseas Pacific	73	80	83	10
Overseas Latin America	80	68	59	-21
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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