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All Users , All Regions Getting Care Quickly Wait for Urgent Care |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 86 | 87 | 87 | 0 |
| US MHS | 77 | 79 | 80 | 3 |
| ARMY | 71 | 76 | 76 | 5 |
| NAVY | 76 | 76 | 78 | 2 |
| AIR FORCE | 76 | 79 | 77 | 1 |
| OTHER | 84 | 84 | 85 | 1 |
| NORTH | 77 | 80 | 79 | 2 |
| North Army | 70 | 76 | 76 | 6 |
| North Navy | 74 | 76 | 79 | 5 |
| North Air Force | 74 | 77 | 75 | 1 |
| North Other | 85 | 85 | 83 | -2 |
| SOUTH | 77 | 80 | 82 | 5 |
| South Army | 70 | 79 | 77 | 7 |
| South Navy | 77 | 79 | 83 | 6 |
| South Air Force | 75 | 78 | 78 | 3 |
| South Other | 83 | 83 | 86 | 4 |
| WEST | 77 | 78 | 78 | 1 |
| West Army | 71 | 74 | 74 | 3 |
| West Navy | 76 | 73 | 74 | -2 |
| West Air Force | 77 | 80 | 76 | -1 |
| West Other | 86 | 84 | 86 | 1 |
| OVERSEAS | 78 | 78 | 76 | -2 |
| Overseas Europe | 80 | 78 | 76 | -4 |
| Overseas Pacific | 76 | 77 | 76 | 0 |
| Overseas Latin America | 81 | 82 | 72 | -9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||