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All Users , All Regions How Well Doctors Communicate Spends Time with You |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 89 | 89 | 90 | 1 |
| US MHS | 87 | 88 | 88 | 0 |
| ARMY | 87 | 87 | 87 | 0 |
| NAVY | 87 | 88 | 86 | -1 |
| AIR FORCE | 84 | 84 | 85 | 1 |
| OTHER | 89 | 89 | 89 | 0 |
| NORTH | 87 | 88 | 88 | 1 |
| North Army | 86 | 85 | 87 | 1 |
| North Navy | 86 | 90 | 86 | 0 |
| North Air Force | 84 | 86 | 86 | 2 |
| North Other | 89 | 89 | 90 | 1 |
| SOUTH | 86 | 87 | 87 | 1 |
| South Army | 84 | 88 | 88 | 4 |
| South Navy | 88 | 87 | 86 | -2 |
| South Air Force | 83 | 84 | 84 | 1 |
| South Other | 88 | 89 | 88 | 0 |
| WEST | 88 | 88 | 87 | 0 |
| West Army | 90 | 88 | 86 | -4 |
| West Navy | 89 | 85 | 87 | -2 |
| West Air Force | 83 | 83 | 85 | 2 |
| West Other | 88 | 91 | 89 | 0 |
| OVERSEAS | 87 | 87 | 84 | -2 |
| Overseas Europe | 87 | 86 | 83 | -4 |
| Overseas Pacific | 86 | 86 | 86 | 1 |
| Overseas Latin America | 92 | 88 | 88 | -5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||