All Users , 2011 Composite Scores, North Other


All Users , North Other 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	78	78	91	80	88	65	62	73	74	90	80
OTHER	83	85	92	82	88	68	68	75	76	90	81
NORTH	77	78	91	81	86	64	62	74	73	90	80
North Other	82	84	93	83	87	66	67	76	76	90	79
North Region-Other	71	74	93	*******	*******	48	38	60	79	87	89
Out of Catchment North Region	82	85	94	84	87	66	71	78	75	90	79
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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