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All Users , South Air Force
How Well Doctors Communicate

Listens Carefully
  2009 2010 2011 Trend
Benchmark 93 93 93 0
US MHS 90 90 90 0
AIR FORCE 88 88 88 1
SOUTH 90 90 90 0
South Air Force 88 88 88 0
14th Med Grp-Columbus 96 93 88 -7
17th Med Grp-Goodfellow 89 87 85 -5
19th Medical Group-Little Rock 94 79 87 -7
1st Spec Ops Med Grp-Hurlburt 78 87 88 10
20th Med Grp-Shaw 83 93 90 7
23rd Med Grp-Moody 81 91 81 0
2nd Med Grp-Barksdale 87 83 80 -7
325th Med Grp-Tyndall 78 87 85 7
359th Med Grp-Randolph 85 93 93 8
42nd Medical Group-Maxwell 92 87 88 -4
45th Med Grp-Patrick 95 87 90 -5
59th Med Wing-Lackland 84 88 88 5
628th Med Grp-Charleston 100 87 90 -11
6th Med Grp-MacDill 88 92 87 -1
72nd Med Grp-Tinker 94 86 82 -12
78th Med Grp-Robins 87 94 79 -8
7th Med Grp-Dyess 94 92 79 -14
81st Med Grp-Keesler 81 88 89 8
82nd Med Grp-Sheppard 81 83 80 -1
96th Med Grp-Eglin 88 92 91 2
South Region-Air force 91 90 91 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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