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All Users , South Air Force
Customer Service
2011
  Getting Information Courteous Customer Service
Benchmark 74 89
US MHS 73 87
AIR FORCE 71 87
SOUTH 71 86
South Air Force 70 86
14th Med Grp-Columbus 76 97
17th Med Grp-Goodfellow 76 91
19th Medical Group-Little Rock 74 89
1st Spec Ops Med Grp-Hurlburt 77 91
20th Med Grp-Shaw 76 86
23rd Med Grp-Moody *** ***
2nd Med Grp-Barksdale 60 72
325th Med Grp-Tyndall 78 89
359th Med Grp-Randolph 70 88
42nd Medical Group-Maxwell 59 77
45th Med Grp-Patrick 75 91
59th Med Wing-Lackland 61 89
628th Med Grp-Charleston *** ***
6th Med Grp-MacDill 77 90
72nd Med Grp-Tinker 74 83
78th Med Grp-Robins 72 90
7th Med Grp-Dyess 74 92
81st Med Grp-Keesler 66 76
82nd Med Grp-Sheppard 65 83
96th Med Grp-Eglin 71 87
South Region-Air force 80 91
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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