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All Users , South Air Force Customer Service |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 82 | 82 | 81 | -1 |
| US MHS | 81 | 82 | 80 | -2 |
| AIR FORCE | 81 | 80 | 79 | -3 |
| SOUTH | 83 | 82 | 79 | -5 |
| South Air Force | 82 | 81 | 78 | -4 |
| 14th Med Grp-Columbus | 88 | 91 | 86 | -1 |
| 17th Med Grp-Goodfellow | 79 | 88 | 83 | 4 |
| 19th Medical Group-Little Rock | 71 | 80 | 81 | 10 |
| 1st Spec Ops Med Grp-Hurlburt | 75 | 81 | 84 | 10 |
| 20th Med Grp-Shaw | 82 | 87 | 81 | 0 |
| 23rd Med Grp-Moody | *** | *** | *** | *** |
| 2nd Med Grp-Barksdale | 69 | 76 | 66 | -3 |
| 325th Med Grp-Tyndall | 77 | 74 | 84 | 7 |
| 359th Med Grp-Randolph | 83 | 78 | 79 | -4 |
| 42nd Medical Group-Maxwell | 79 | 78 | 68 | -10 |
| 45th Med Grp-Patrick | 93 | 84 | 83 | -10 |
| 59th Med Wing-Lackland | 68 | 88 | 75 | 7 |
| 628th Med Grp-Charleston | *** | *** | *** | *** |
| 6th Med Grp-MacDill | 80 | 82 | 84 | 4 |
| 72nd Med Grp-Tinker | 85 | 82 | 78 | -7 |
| 78th Med Grp-Robins | 84 | 85 | 81 | -3 |
| 7th Med Grp-Dyess | 90 | 78 | 83 | -7 |
| 81st Med Grp-Keesler | *** | 69 | 71 | *** |
| 82nd Med Grp-Sheppard | 83 | 70 | 74 | -9 |
| 96th Med Grp-Eglin | 88 | 86 | 79 | -9 |
| South Region-Air force | *** | 79 | 85 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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