Return to Main Page        Help
All Users , West Army
2011 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 81 86 56 71 79 78 92 78
US MHS 78 78 91 80 88 65 62 73 74 90 80
ARMY 73 74 90 76 84 64 57 71 71 90 79
WEST 76 76 90 80 89 64 60 71 73 89 81
West Army 70 72 88 75 88 63 57 67 71 89 77
Bassett ACH-Ft. Wainwright 60 65 90 *** 84 61 53 74 60 89 79
Evans ACH-Ft. Carson 74 83 83 75 86 63 62 60 77 89 77
Irwin ACH-Ft. Riley 79 71 92 71 89 64 59 79 80 85 82
L. Wood ACH-Ft. Leonard Wood 80 69 88 85 83 62 60 67 69 91 80
Madigan AMC-Ft. Lewis 66 71 90 82 88 61 57 65 74 86 72
Munson AHC-Ft. Leavenworth 78 80 90 80 94 68 60 76 67 93 80
R W Bliss AHC-Ft. Huachuca 78 77 93 76 83 64 55 81 83 90 81
Tripler AMC-Ft. Shafter 72 75 91 76 90 68 59 70 67 88 77
Weed ACH-Ft. Irwin 69 73 88 86 74 62 56 69 67 89 78
William Beaumont AMC-Ft. Bliss 66 66 87 63 89 56 52 58 60 90 79
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users