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All Users , West Army
How Well Doctors Communicate
2011
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 94 94 90
US MHS 90 93 92 88
ARMY 89 92 91 87
WEST 90 92 92 87
West Army 87 89 90 86
Bassett ACH-Ft. Wainwright 92 95 90 83
Evans ACH-Ft. Carson 80 84 85 80
Irwin ACH-Ft. Riley 92 91 92 91
L. Wood ACH-Ft. Leonard Wood 88 91 91 84
Madigan AMC-Ft. Lewis 90 88 94 86
Munson AHC-Ft. Leavenworth 88 91 95 88
R W Bliss AHC-Ft. Huachuca 93 98 95 86
Tripler AMC-Ft. Shafter 91 92 92 89
Weed ACH-Ft. Irwin 86 95 92 78
William Beaumont AMC-Ft. Bliss 84 91 88 84
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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