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All Users , West Army
Customer Service
2011
  Getting Information Courteous Customer Service
Benchmark 74 89
US MHS 73 87
ARMY 67 85
WEST 73 87
West Army 67 82
Bassett ACH-Ft. Wainwright *** ***
Evans ACH-Ft. Carson 65 84
Irwin ACH-Ft. Riley 63 79
L. Wood ACH-Ft. Leonard Wood 75 94
Madigan AMC-Ft. Lewis 76 87
Munson AHC-Ft. Leavenworth 77 82
R W Bliss AHC-Ft. Huachuca 63 90
Tripler AMC-Ft. Shafter 70 83
Weed ACH-Ft. Irwin 86 86
William Beaumont AMC-Ft. Bliss 56 70
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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