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All Users , West Navy How Well Doctors Communicate Listens Carefully |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 93 | 93 | 93 | 0 |
| US MHS | 90 | 90 | 90 | 0 |
| NAVY | 90 | 89 | 88 | -2 |
| WEST | 90 | 90 | 90 | 0 |
| West Navy | 91 | 88 | 90 | -1 |
| NBHC NAS North Island | 96 | 84 | 87 | -9 |
| NBHC NTC San Diego | 79 | 83 | 87 | 8 |
| NBHC Port Hueneme | 93 | 89 | 91 | -2 |
| NH Bremerton | 91 | 89 | 93 | 2 |
| NH Camp Pendleton | 92 | 83 | 89 | -3 |
| NH LeMoore | 96 | 96 | 91 | -5 |
| NH Oak Harbor | 88 | 85 | 94 | 6 |
| NH Twentynine Palms | 91 | 85 | 92 | 1 |
| NHC Hawaii | 94 | 83 | 84 | -11 |
| NMC San Diego | 93 | 93 | 92 | -1 |
| TRICARE Outpatient-Chula Vista | 79 | 88 | 88 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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