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All Users , West Navy Customer Service |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 82 | 82 | 81 | -1 |
| US MHS | 81 | 82 | 80 | -2 |
| NAVY | 77 | 78 | 78 | 0 |
| WEST | 82 | 82 | 80 | -2 |
| West Navy | 79 | 78 | 79 | 0 |
| NBHC NAS North Island | 67 | 71 | 73 | 6 |
| NBHC NTC San Diego | 77 | 70 | 67 | -10 |
| NBHC Port Hueneme | 81 | 82 | 88 | 7 |
| NH Bremerton | 80 | 80 | 82 | 2 |
| NH Camp Pendleton | 87 | 73 | 86 | -1 |
| NH LeMoore | 77 | 86 | 86 | 8 |
| NH Oak Harbor | 67 | 78 | 85 | 18 |
| NH Twentynine Palms | 75 | 69 | 89 | 14 |
| NHC Hawaii | 75 | 89 | 74 | -1 |
| NMC San Diego | 78 | 85 | 79 | 1 |
| TRICARE Outpatient-Chula Vista | *** | 72 | 74 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||