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All Users , West Air Force
How Well Doctors Communicate

Shows Respect
  2009 2010 2011 Trend
Benchmark 94 94 94 0
US MHS 93 92 92 0
AIR FORCE 91 90 90 0
WEST 93 92 92 -1
West Air Force 91 89 90 0
10th Med Group-USAF Academy CO 89 90 93 4
15th Med Grp-Hickam 87 89 91 4
21st Med Grp-Peterson 87 84 83 -3
30th Med Grp-Vandenberg 90 95 93 3
341st Med Grp-Malmstrom 91 90 84 -6
355th Med Grp-Davis Monthan 88 89 92 4
366th Med Grp-Mountain Home 100 92 92 -8
377th Med Grp-Kirtland 80 85 85 5
3rd Med Grp-Elmendorf 96 85 91 -5
509th Med Grp-Whiteman 93 95 92 -1
55th Med Grp-Offutt 96 91 93 -2
56th Med Grp-Luke 90 89 89 -1
5th Med Grp-Minot 88 89 95 7
60th Med Grp-Travis 89 90 91 3
61st Med Group-Los Angeles 94 84 87 -7
75th Med Grp-Hill 95 95 88 -7
90th Med Grp-F.E. Warren 95 87 87 -8
92nd Med Grp-Fairchild 93 96 87 -6
95th Med Grp-Edwards 87 93 92 5
99th Med Grp-O'Callaghan Hosp 93 84 93 0
West Region-Air force 92 80 91 -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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