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All Users , West Other How Well Doctors Communicate 2011 |
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| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You | |
| Benchmark | 93 | 94 | 94 | 90 |
| US MHS | 90 | 93 | 92 | 88 |
| OTHER | 92 | 94 | 93 | 89 |
| WEST | 90 | 92 | 92 | 87 |
| West Other | 93 | 94 | 94 | 89 |
| Out of Catchment West Region | 93 | 95 | 94 | 90 |
| West Region-Other | 87 | 98 | 97 | 95 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||