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All Users , West Other
Claims Processing
2011
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 85 87
US MHS 87 89
OTHER 87 89
WEST 88 90
West Other 87 90
Out of Catchment West Region 88 91
West Region-Other *** ***
Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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