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All Users , Overseas Europe Customer Service 2011 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 89 |
| US MHS | 73 | 87 |
| OVERSEAS | 63 | 84 |
| Overseas Europe | 61 | 83 |
| 31st Med Grp-Aviano | *** | *** |
| 48th Med Grp-Lakenheath | 68 | 82 |
| 52nd Med Group-Spangdahlem | 59 | 88 |
| 86th Medical Group-Ramstein | 49 | 78 |
| Bavaria Meddac | *** | *** |
| Europe-Navy | *** | *** |
| Heidelberg Meddac | 52 | 83 |
| Landstuhl Regional Medcen | 62 | 82 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||
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