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All Users , Overseas Europe Claims Processing |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 87 | 87 | 88 | 1 |
| OVERSEAS | 81 | 82 | 80 | -1 |
| Overseas Europe | 84 | 84 | 79 | -5 |
| 31st Med Grp-Aviano | *** | *** | *** | *** |
| 48th Med Grp-Lakenheath | 85 | 84 | 77 | -7 |
| 52nd Med Group-Spangdahlem | 90 | 84 | 84 | -6 |
| 86th Medical Group-Ramstein | 85 | 81 | 81 | -4 |
| Bavaria Meddac | 92 | 92 | 80 | -12 |
| Europe-Navy | *** | *** | *** | *** |
| Heidelberg Meddac | 83 | 79 | 74 | -9 |
| Landstuhl Regional Medcen | 79 | 84 | 76 | -3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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