All Users , 2011 Composite Scores, Overseas Latin America


All Users , Overseas Latin America 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	78	78	91	80	88	65	62	73	74	90	80
OVERSEAS	70	73	88	73	80	60	53	68	69	90	82
Overseas Latin America	67	71	90	76	75	53	56	74	70	82	79
Out of Catchment OCONUS Region	73	76	85	80	78	59	60	71	70	84	83
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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