All Users , 2011 Composite Scores, North Army


All Users , North Army 2011 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	81	86	56	71	79	78	92	78
US MHS	78	78	91	80	88	65	62	73	74	90	80
ARMY	73	74	90	76	84	64	57	71	71	90	79
NORTH	77	78	91	81	86	64	62	74	73	90	80
North Army	73	75	89	80	83	65	59	72	72	91	80
Blanchfield ACH-Ft. Campbell	71	70	84	76	94	58	55	76	55	85	79
Ft Belvoir Community Hosp-FBCH	75	75	90	77	75	65	62	72	74	94	75
Guthrie AHC-Ft. Drum	75	71	73	96	75	58	53	60	76	91	76
Ireland ACH-Ft. Knox	74	76	92	73	85	70	60	67	68	91	79
Keller ACH-West Point	84	85	98	82	81	56	69	87	73	84	75
Kenner AHC-Ft. Lee	80	75	86	85	85	67	57	72	72	93	79
Kimbrough Amb Car Cen-Ft Meade	71	81	91	77	89	65	60	71	74	93	86
McDonald AHC-Ft. Eustis	67	75	94	66	88	60	57	72	74	89	80
Walter Reed AMC-Washington DC	69	74	95	69	83	63	64	79	70	95	75
Womack AMC-Ft. Bragg	73	69	89	82	85	70	59	71	77	91	81
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users