|
All Users , North Army Customer Service 2011 |
||
| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 89 |
| US MHS | 73 | 87 |
| ARMY | 67 | 85 |
| NORTH | 74 | 88 |
| North Army | 72 | 87 |
| Blanchfield ACH-Ft. Campbell | 69 | 83 |
| Ft Belvoir Community Hosp-FBCH | 65 | 88 |
| Guthrie AHC-Ft. Drum | 89 | *** |
| Ireland ACH-Ft. Knox | 66 | 80 |
| Keller ACH-West Point | 69 | 94 |
| Kenner AHC-Ft. Lee | 75 | 94 |
| Kimbrough Amb Car Cen-Ft Meade | 67 | 88 |
| McDonald AHC-Ft. Eustis | 54 | 77 |
| Walter Reed AMC-Washington DC | 61 | 77 |
| Womack AMC-Ft. Bragg | 78 | 87 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||